Privacy Policy

Subhashit Health & Education Social Welfare Trust (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, and other contact details.
• Payment Information: When you donate or purchase services, we may collect payment details.
• Usage Data: Information about how you interact with our website.

2. How We Use Your Information

• To process donations and transactions.
• To send updates, newsletters, and promotional content.
• To improve our website and services.
• To comply with legal obligations.

3. Information Sharing

• We do not sell or rent your information to third parties.
• Your data may be shared with service providers for transaction processing.
• We may disclose information if required by law.

4. Data Security

• We implement security measures to protect your information from unauthorized access.
• However, no online transmission is 100% secure.

5. Your Rights

• You can request access, correction, or deletion of your personal data.
• You can opt out of marketing communications at any time.

6. Updates to This Policy

• We may update this Privacy Policy periodically. Any changes will be posted on this page.

Terms and Conditions

By using our website and services, you agree to the following terms and conditions:

1. Use of Services

• You must be at least 18 years old to use our services.
• You agree to use our website lawfully and ethically.

2. Donations and Payments

• Donations made are voluntary and non-refundable unless stated otherwise.
• We use secure payment gateways to process transactions.

3. Intellectual Property

• All content on our website, including text, images, and logos, is our property and may not be copied without permission.

4. Limitation of Liability

• We are not liable for any losses incurred due to the use of our website or services.

5. Changes to Terms

• We may modify these terms at any time, and continued use of our services implies acceptance of the updated terms.

Cancellation and Refund Policy

1. Donations

• Donations made to Subhashit Health & Education Social Welfare Trust are generally non-refundable.
• If an error occurs during the transaction, you may request a refund within 7 days by contacting our support team.

2. Event Cancellations

• If an event organized by us is canceled, we will offer a full refund or an alternative arrangement.

3. Service Cancellations

• If you have registered for a service and wish to cancel, please notify us at least 48 hours in advance for a possible refund.

4. Refund Processing

• Approved refunds will be processed within 7-14 business days.

Shipping and Delivery Policy

1. General Shipping Policy

• We ship physical materials related to our initiatives, including educational resources and health kits, based on availability.
• Delivery times may vary depending on the location and service selected.

2. Delivery Timeline

• Orders are processed within 3-5 business days.
• Domestic shipping takes approximately 5-10 business days.
• International shipping timelines vary based on destination and courier services.

3. Shipping Charges

• Shipping costs are calculated at checkout and depend on the delivery location and item weight.
• Free shipping may be available for certain items or donation levels.

4. Non-Delivery Issues

• If an order is lost or delayed, contact our support team for assistance.
• We are not responsible for incorrect shipping information provided by the user.

For any questions regarding our policies, please contact us at [your contact email].